Cookies Policy

Southern Fire Risk and Energy Assessments Limited
Trading as Southern Fire Risk Assessments

Effective Date: 25/02/2026

1. Who We Are

Southern Fire Risk and Energy Assessments Limited, trading as Southern Fire Risk Assessments, provides fire safety services including fire risk assessments and compliance support across Sussex and surrounding areas.

Registered address:
Southern Fire Risk and Energy Assessments Limited
3rd Floor, 86-90 Paul Street
London
EC2A 4NE

Email for data protection enquiries:
hello@southernfra.com

For the purposes of UK data protection law, we are the data controller in relation to personal data processed through this website and in connection with our services.

2. What Personal Data We Collect

Information you provide directly

When you contact us through our website or by email or phone, we may collect:

• Name

• Email address

• Telephone number

• Information included in your message

• Property or business details necessary to respond to your enquiry

Information collected automatically

When you browse our website, we may collect limited technical information such as:

• IP address

• Device and browser type

• Pages viewed

• Time spent on the website

• Approximate geographic location

• Referring website

This information is collected through analytics and security services.

3. How We Use Your Personal Data

We use personal data to:

• Respond to enquiries

• Provide fire risk assessment services

• Arrange appointments and communicate with clients

• Maintain necessary business records

• Improve website performance

• Protect our website from spam and abuse

We do not sell personal data and we do not use personal data for third-party marketing.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Legitimate interests, to operate our business and respond to enquiries

• Contract, where processing is necessary to deliver requested services

• Legal obligation, where we must retain records for regulatory or accounting purposes

• Consent, where required for analytics and non-essential cookies

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable core site functionality

• Analyse website performance

• Protect forms from spam

Analytics tracking is only activated after consent is provided via the cookie banner.

For further information, please refer to our Cookies Policy.

6. Google Analytics and Google Tag Manager

We use Google Analytics 4 through Google Tag Manager to understand how visitors interact with our website.

Analytics data helps us improve the structure, performance, and usability of the site.

Analytics tracking only operates after consent is provided.

Google may process data on servers outside the United Kingdom. Google provides safeguards for international data transfers.

You can review Google’s privacy information by searching online for “Google Privacy Policy”.

7. Google reCAPTCHA

We use Google reCAPTCHA v3 to protect our website from spam and automated abuse.

reCAPTCHA analyses behavioural and technical signals and may process information such as IP address and device information.

This service is provided by Google and subject to Google’s own privacy terms.

8. Embedded Third-Party Content

Our website may include third-party content such as:

• Google Maps

• Instagram content

When such content loads, the relevant provider may collect information directly from your device. We do not control how third parties process data.

9. Where Your Data Is Stored

Website hosting is provided by 123 Reg.

Enquiry form submissions are stored:

• Within the website backend

• Within our business email system (Outlook)

Website backups are managed using the UpdraftPlus plugin.

10. Data Retention

We retain personal data only for as long as necessary.

• Enquiry data is typically retained for up to 90 days unless a client relationship is established

• Client records and correspondence may be retained for up to 6 years for legal and accounting purposes

• Analytics data is retained in accordance with our analytics settings

11. Sharing Personal Data

We do not share personal data with third parties for marketing purposes.

We may use service providers where necessary to operate the website or deliver services. These providers process data under their own terms or appropriate safeguards.

12. Security

We take reasonable technical and organisational measures to protect personal data against loss, unauthorised access, or misuse.

However, no internet transmission is completely secure.

13. Your Rights

Under UK data protection law, you have the right to:

• Request access to personal data we hold about you

• Request correction of inaccurate data

• Request erasure of data in certain circumstances

• Request restriction of processing

• Object to processing based on legitimate interests

• Withdraw consent where applicable

• Lodge a complaint with the Information Commissioner’s Office

To exercise your rights, contact us at the email address listed above.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on this page.